About this job
Responsibilities
Job Functions
- Meets operational standards by contributing to and implementing strategic plans.
- Meets financial standards by providing annual budget information.
- Organize office operations and procedures to optimize operational efficiency.
- Assesses customer satisfaction with services and resolves complaints.
- Improves quality results by studying, evaluating, and re-designing processes.
- Recommends programs, services, and maintenance requirements.
- The ideal candidate must be passionate about contributing to an organization focused on continuously improving consumer experiences and supporting the cultural at CenterWell.
Required Qualifications
- Bachelor’s degree, preferably in Business Administration, Healthcare Administration or related field; or in lieu of bachelor’s degree 5+ yrs. Healthcare Administration/Leadership Experience.
- 3+ years of operational leadership experience within a multi-physician office or clinical group.
- Value Based Care knowledge.
- Must be able to work at the CenterWell Care clinic located at: 66 Park Place Dr, Covington, LA 7043
- Direct leadership experience and demonstrated ability to lead, coach and mentor teams.
- Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
- Knowledge of and experience working with Provider Communities.
Preferred Qualifications
- Basic knowledge of Population Health Strategy
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
- Medicare knowledge
- Managed care experience
- Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team.
- Solid understanding of medical care delivery, managed care financial arrangements and reimbursement.
- Experience managing a budget of $500,000+
Working hours: Monday to Friday 8AM-5PM
Additional Information
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
Scheduled Weekly Hours
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Next Step
If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.
A hiring manager interview
After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.
Offer from Humana
If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.
Onboarding
If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.
