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Description

Job Description Summary The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a home setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals.

Responsibilities

Work Schedule: Full-time/40 Hours

Job Type: Manager Clinic/Center Administration for Primary Care

Work Site: On-site in Atlanta, GA at our Riverwood center location

*This position is considered office-based and will sit on-site at our Atlanta, GA Riverwood center location. This position will require occasional driving to our Savannah and Columbus center locations.

This is not a remote or work-from-home position.

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the practice and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, clinic logistics, territory management, and conducts briefings and area meetings; maintains frequent contact with other managers across the department/territory.

Required Qualifications

  • Bachelor's Degree, preferably in Business Administration, Healthcare Administration, or related field.
  • 6 or more years of technical experience.
  • 2 or more years of management experience.
  • Current state driver’s license and proof of auto insurance.
  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Direct leadership experience and demonstrated ability to lead, coach and mentor teams.
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, support staff, corporate executives, medical groups, IPA's, community organizations and other health plan staff.
  • Knowledge of and experience working with Physician relations, clinical operations management, fiscal management, staff development, and time/scheduling management.
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
  • Knowledge of Excel, Word and Power Point Presentations in a business setting.
  • A high level of engagement and emotional intelligence.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

  • Medicare knowledge.
  • Managed Care and Primary Care experience.
  • Value Based Care knowledge.
  • Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team.
  • Solid understanding of medical care delivery, managed care financial arrangements and reimbursement.
  • Experience managing a budget of $500K+

Scheduled Weekly Hours

40



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Upcoming Clinical Events

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Our Hiring Process

Apply online

To be considered for a job, you must apply online. Unfortunately, we cannot accept resumes that have been emailed to us. Once you find a job that interests you, simply select “Apply.” It typically takes 15 minutes to fill out the application form. Be sure to update your resume and upload it as you cannot edit the resume or add it after the application has been submitted. Shortly after you submit your application, you will receive a confirmation.

Next Step

If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.

A hiring manager interview

After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.

Offer from Humana

If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.

Onboarding

If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.


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Hiring Process