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Description

The Associate VP, IT Vendor Management establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. The Associate VP, IT Vendor Management requires a in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide.

Responsibilities

Humana is a Fortune 40 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within, and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.

As a direct report to the VP of IT Vendor Management, the AVP will oversee the most strategic Software/SaaS vendor relationships for Humana and its subsidiaries, manage the AEP Readiness & Governance team from a VMO standpoint and lead the internal and external M&A functions within the IT VMO.  The successful candidate will provide thought leadership to the VP of ITVMO that will be elevated to the Information Technology leadership team to mature the vendor management program at Humana and deliver maximum value.

Job Responsibilities:

  • Work with the technology and business leadership teams to oversee the IT vendor management program for strategic SW, SaaS and AEP critical suppliers.
  • Develop and sustain long-standing relationships with company-approved vendors.
  • Meet with suitable vendors to assess products and explore services to meet IT and business requirements.
  • Partner with Procurement and Finance on Category Management and price negotiation.
  • Inquire about vendor services and communicate any product or service-related concerns.
  • Conduct research on available vendors to determine which vendors offer the best pricing and product quality.
  • Continually monitor sales trends to determine which products are more effective, popular, cutting edge and/or competitive than others.
  • Partner with Procurement, to lead vendor selection programs to ensure that the best vendors are secured.
  • Conduct interviews with new vendors and inform approved vendors of their responsibilities and obligations.
  • Establish standards by which to assess the performance of approved vendors.
  • Evaluate current vendor management program and identifying ways to improve program maturity.
  • Budget oversight for the IT vendor management organization.
  • Partner closely with procurement and finance to maximize cost containment.
  • Partner to deliver IT transformation initiatives.
  • Consolidate global agreements to improve cost, reduce redundancies & reduce/eliminate risk for Humana.
  • Serve as a strategic thinker and be well versed in the driving change in a diverse organization.
  • Develop next level leaders.
  • Support the identified actionable metrics for all pertinent ITVMO functions with clear KRIs and KPIs.
  • Partner with internal M&A to ensure alignment on acquisitions and divestitures by engaging the affected suppliers, driving contract synergies, and minimizing stranded costs.

Required Qualifications

  • Bachelor’s degree
  • Proven track record of successful collaboration in a highly matrixed organization
  • Experience with mergers & acquisitions, divesture, and integration activities
  • 15+ years of technical leadership experience in vendor management (strongly preferred) or Information Technology
  • 10+ years of people leadership experience
  • In-depth knowledge of vendor contract negotiations, technology, and risk best practices
  • Strong verbal and communication skills
  • Ability to influence peers and leadership teams across the organization

Preferred Qualifications

  • Degree in Computer Science, Information Technology or a related field
  • CompTIA Network+
  • Cisco CCNA or CCENT

Additional Information

Scheduled Weekly Hours

40



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Our Hiring Process

Apply online

To be considered for a job, you must apply online. Unfortunately, we cannot accept resumes that have been emailed to us. Once you find a job that interests you, simply select “Apply.” It typically takes 15 minutes to fill out the application form. Be sure to update your resume and upload it as you cannot edit the resume or add it after the application has been submitted. Shortly after you submit your application, you will receive a confirmation.

Next Step

If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.

A hiring manager interview

After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.

Offer from Humana

If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.

Onboarding

If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.


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Hiring Process