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Description

Humana’s Communications organizations is seeking an experienced Corporate Communications Lead to support critical associate communications for the Clinical Operations and National Provider Solutions & Operations teams within the Medicare & Medicaid segment. This is a nationwide remote role.

Responsibilities

As the Communications Lead, Insurance Services, you will be responsible for the development, planning, and delivery of comprehensive communications strategies. You will own and execute the overarching communications strategy for these teams, with the goal of driving associate engagement. Additionally, you will provide executive-level communications support to these teams.

 

Key Role Functions

  • Lead internal communications strategy for various initiatives within Clinical Operations and National Provider Strategies & Operations teams, implementing communications tactics that prioritize message delivery and employee engagement both within the team and to the broader organization

  • Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, and deliver the tactical plans and communications materials to support them

  • Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect with internal stakeholders

  • Leverage data to implement new or enhanced communications practices for improved effectiveness and reach

  • Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams and company leadership

  • Demonstrate exceptional presentation, writing and project management skills with keen attention to detail across all tasks and deliverables

  • Champions new ways of working through digital tools for greater efficiencies

 

To be successful in this role you will need to be highly skilled at strategic planning, employee engagement, executive communications, and translating company goals into effective messaging that reaches a variety of audiences. Demonstrating a deep knowledge of communications channels and emerging technologies, possess exceptional communication skills (verbal and written), and connect across the business to drive alignment around communications goals, strategies and tactics are also critical to success.

Required Qualifications

  • Bachelor’s degree or higher in journalism, communications, public relations, or relevant field

  • 8+ years in corporate communications or related discipline

  • Demonstrated history developing, implementing and measuring integrated communications strategies that drive results

  • Experience building and maintaining best-in-class communications experiences using a multi-channel approach

  • Ability to deploy enterprise communications programs to targeted stakeholders and business functions

  • Exceptional interpersonal skills, with the ability to influence and build relationships with key stakeholders and senior leadership

  • Can work under tight deadlines without compromising quality

  • Self-organized – can independently plan, lead and implement integrated communications projects  

Preferred Qualifications

  • Recent experience in corporate communications focused on healthcare, executive communications, and employee engagement

  • Experience working at a large, matrixed organization

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40



Request an Accommodation

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact yourcareer@humana.com for assistance.

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Our Hiring Process

Apply online

To be considered for a job, you must apply online. Unfortunately, we cannot accept resumes that have been emailed to us. Once you find a job that interests you, simply select “Apply.” It typically takes 15 minutes to fill out the application form. Be sure to update your resume and upload it as you cannot edit the resume or add it after the application has been submitted. Shortly after you submit your application, you will receive a confirmation.

Next Step

If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.

A hiring manager interview

After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.

Offer from Humana

If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.

Onboarding

If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.


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Hiring Process