About this job
Responsibilities
Location: CenterWell Senior Primary Care office address: [Poinciana] 1050 Cypress Parkway; Kissimmee, FL 34759
VSP Medical Receptionist Role Overview:
The VSP Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Additional Information
Required Qualifications
•Experience in a fast pace/high volume environment
•Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact
•Experience with MS Outlook
•Basic Computer knowledge
•Must be a team player with excellent communication skills
•Willingness to learn and be cross trained in other roles based on business need
Preferred Qualifications
•Experience with HEDIS
•Experience with Electronic Medical Records
•Previous experience in a geriatric setting
•Bilingual (English/Spanish)
VSP Medical Receptionist Working hours:
Monday to Friday 8AM-5PM schedule
Local travel may be required; Mileage is reimbursed
Local travel is required; Mileage is reimbursed
In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
•Medical Benefits
•Dental Benefits
•Vision Benefits
•Health Savings Accounts
•Flex Spending Accounts
•Life Insurance
•401(k)
•PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
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Social Security Request Task Notification: Humana and its subsidiaries value personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.
Interview Format:
To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Language Proficiency Testing:
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
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Scheduled Weekly Hours
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Next Step
If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.
A hiring manager interview
After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.
Offer from Humana
If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.
Onboarding
If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.
