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Description

The Technology Solution Implementation Professional 2 delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Technology Solution Implementation Professional 2 gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

  • Lead projects related to retail store changes (opening, closing, relocations, consolidations) and lead other projects that are diverse in scope
  • Enhance existing store change workstream – embrace finding efficiencies, transparency, communication, virtual engagement, process improvement
  • Gather and document business requirements
  • Drive project(s) end to end, including utilization of virtual tools (Lucid, MS Teams, Group Chats, Automation) between meetings
  • Actively collaborate in an online environment and engage business partners towards the completion of key milestones, tasks, etc.
  • Facilitate meetings with all business partners to discuss and document business needs
  • Coordinate across teams on milestones and implementation of project deliverables
  • Communicate with business team to align leadership level updates
  • Assist the product team with agile strategy, process flow, and prioritization of new projects
  • Align with IT and other resources – drive successful partnerships, transparent project/task management

Required Qualifications

  • Bachelor's Degree in Product Management, Project Management, Business, Computer Science, Information Technology, Health Information Systems or a related technical field or equivalent work experience
  • 5 years or more of experience in technology implementations and/or product/project management
  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
  • Experience problem solving and consultation within complex environments
  • Ability to facilitate cross-functional teams' efforts in a virtual environment
  • Ability to work independently and efficiently to manage multiple completing projects and initiates
  • Willingness to learn new tools and align to business partners via MS Teams or other virtual methods
  • Adaptable to change – drive innovation, process improvement, continuous improvement, utilization of virtual tools that drive efficiency
  • Highly organized – ability to keep track of multiple tasks, next steps, files, etc.
  • Ability to work through conflict – provide clear and transparent project action items, accountability, and professional tact to achieve business objectives
  • Desire to learn pharmacy systems/process and make recommendations for efficiencies

Preferred Qualifications

  • Experience with Lucid, SharePoint, MS Teams, Automation, Power BI, Power Automate, MS Forms, MS Planner, MS Project
  • Experience with retail pharmacies
  • Experience driving both technical and non-technical projects
  • Experience with product and project management organizations

Additional Information:

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule

Work-At-Home Requirements:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours

40



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Our Hiring Process

Apply online

To be considered for a job, you must apply online. Unfortunately, we cannot accept resumes that have been emailed to us. Once you find a job that interests you, simply select “Apply.” It typically takes 15 minutes to fill out the application form. Be sure to update your resume and upload it as you cannot edit the resume or add it after the application has been submitted. Shortly after you submit your application, you will receive a confirmation.

Next Step

If selected to continue with the interview process, you will be contacted through text or email to complete an assessment or schedule an initial live or recorded phone or video interview.

A hiring manager interview

After hiring managers and interview teams carefully consider the skills and experiences of applicants, they contact the top candidates via email or phone to schedule an interview.

Offer from Humana

If you’ve successfully completed the interview process and are identified as the candidate we would like to hire, you will receive an offer from our Talent Acquisition team.

Onboarding

If you accept the offer to join our Humana team, you will receive a welcome call or email to begin the onboarding process.


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Hiring Process